Cisco Call Managers also known as Cisco Unified Communications Manager will design, develop and implement network and telecommunications infrastructure according to the needs of their organization. The manager monitors the organization's networks and its connections, and they play an active role in the installation of the Cisco network operating system software. They also evaluate, configure and maintain network hardware and software.
Usually, Call Manager utilize Cisco’s proprietary SCCP protocol. The manager work as part of Cisco’s solution to offer IP Telephony with many of the functions of a PBX system for an enterprise. They must have hands-on experience in monitoring and administering Cisco Telecommunication systems. The managers must play an active role in maintaining, deploying and troubleshooting any issues related to it.
The Cisco Call Manager should have end-user support experience in Cisco VoIP/UCCE environment. The professionals will coordinate with various IT staff, business partners, internal clients, and vendors. The manager must have a good understanding and working knowledge of the Microsoft suite of office productivity applications.
Experience in remote monitoring and managed IPT environment is an added advantage. The professionals need to be capable in remote monitoring and management of enterprise IPT environment. They should be quick to resolve any customer issues and handle independently any internal escalations. The manager will identify, plan and execute session management strategies that contribute to increased efficiency.
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The Building Industry Consulting Service International (BICSI) Installer is accountable for advanced testing and fixing both copper and optical fiber installations. The installer must inspect and evaluate, through the different application of information and communication technology (ICT), cabling installation.
It is BICSI installer who comes up with solutions centered on appropriate codes, criteria, along with standard practices for business. They support and are capable of leading an installation group using their project management skills.
The primary responsibility, of Building Industry Consulting Service International – BICSI Installer is to design, install, and maintain the complex network infrastructure.
The BICSI installer will take care of the client’s data and cable networks necessities.
The installer should look into all kind types of building for automation systems. They also have to practice good technical knowledge about the ICT cabling.
The installer should be able to supervise a team in performing the installation services for several categories of cable plant infrastructure. Following are the official responsibilities of BICSI installer:
Computer Service Technicians ensure that both the hardware and software equipment of an enterprise are well-secured so that they function uninterruptedly. Known also as PC technicians, they have experience with a variety of tools to effectively troubleshoot problems of computer systems.
Computer service technicians are either employed in large organizations or on-site at client locations or service repair firms. The individual repairs and maintains computers. Technicians also install, support, and repair computer hardware, in addition to addressing networking, software or Internet issues. Typically, they replace or reinstall computer equipment, instead of repairing them because this solution is more cost-efficient. Technicians also work on help desk as technical support specialists. Importantly they should have excellent communication and analytical skills.
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The Certified Wireless Network Expert should understand wireless network design, protocol analysis, and spectrum analysis. The expert must handle issues related to wireless voice-over-Internet protocol (VoIP), intrusion detection and prevention, performance, and QoS analysis. The professional must find solutions for complex wireless problems within a large networking system.
The certified technician must have expert knowledge about Wireless LAN standards, wireless network architecture, WLAN operation, and other subjects. The professional should be able to install, configure, and troubleshoot any issues related to wireless network products and network administration. It is the responsibility of the certified wireless network expert to take care of the controller discovery methods of layer 2 and layer 3 roaming, and wireless controller configurations.
The wireless network expert should be able to tackle problems with the routing, switching, and network design. They should have expert knowledge about complex topics such as 802.11 technology, enterprise design, and management. The other additional responsibilities include:
